CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Went in for an oil change & requested they check another potential issue. They identified the problem and were willing to complete the repair right away. Michele Smith, 09/06/2024 |
Fantastic service. They made it super easy to book an appointment. Very good customer service. Abraham Acosta, 08/30/2024 |
We have taken our cars to Forest City Autos for many years. This time, like all of our other experiences, we had outstanding service and quality communication. I would highly recommend Forest City Autos for any vehicle repair you may need. Steve Putz, 08/22/2024 |