CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Forest City Auto does a great job! Highly recommend! Steve Staudt, 10/25/2024 |
Mike and the team are first rate. I am third generation LI but have lived out of the State for 12 years. Last month while visiting I got a flat. Less than 24 hours later I was good to go with excellent service at a fair price. Clean, friendly and up front. Jody O'Neil, 10/22/2024 |
Very happy with the service. As a full time RV traveler, it is always nice when you meet up with a business that helps you out with a problem. We had a problem with our utility trailer that hauls our motorcycle. Not only did they pick up the trailer they did a complete job in servicing it and then returned it to me. They picked it up on Friday and returned it on Monday afternoon. They repacked the bearings replaced the end caps, replaced 3 tires and fixed the lights. I would recommend this business to anyone in need, no nonsense repairs, what a concept! Chris Kondreck, 10/02/2024 |